This Privacy Policy explains how Creative Prints processes personal data in connection with its photo and art printing services, website use, consultations, file submissions, and related communications.
We use personal data to respond to inquiries, review files, prepare quotations, arrange consultations, manage proofs and approvals, produce and package print orders, process payments, provide status updates, maintain records, improve website performance, and comply with legal obligations. We also use limited data to protect the website and prevent misuse.
We may share personal data with payment processors, technical service providers, communication tools, and other operational partners that help us run the website and fulfill orders. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may disclose personal data when required by law, court order, regulatory process, or other lawful request. We may also share information where needed to establish, exercise, or defend legal claims.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, users may withdraw that consent for future processing.
To make a privacy request, users should provide enough information for us to identify the relevant record and assess the request. We may decline or limit a request where the law permits, where the request affects another person's rights, or where we must keep the information for legal reasons.
We retain personal data for the period needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.
We may update this Privacy Policy from time to time. The revised version will apply once posted on the website, unless a different effective date is stated. Users should review the policy periodically to stay informed about current practices.
Data handling overview
We may collect contact details, order and inquiry information, file uploads, consultation notes, payment-related records, and technical data such as device, browser, and usage information. Where users submit artwork or print files, we also process the content needed to review, prepare, and produce the requested print work.
We collect data when users submit an image print inquiry, upload files, request a consultation, approve a proof, place an order, make payment, or communicate with us about a project. We may also receive limited technical data automatically when the website is used.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand general site use. Cookies are used only to the extent needed for functionality, performance review, and service improvement.
Users may manage cookies through their browser controls and, where available, through site settings. Blocking some cookies may affect basic website functions, form handling, or preference storage.
